Successfully dealing with conflicts -
with appreciative communication
In companies, most problems and conflicts arise from inadequate or poor communication - whether within a management team, between managers and employees, or in dealings with business partners. A lack of appreciation and respect also often lead to disruptions in interpersonal relationships and make productive work more difficult. Moreover, sometimes a conflict is not even openly named. Nevertheless, the situation makes cooperation more difficult and stresses everyone involved.
In both cases, the result is not infrequently an unpleasant working atmosphere that can lead to dissatisfaction among those involved and, as a consequence, to inefficient working and, in the worst case, even to dismissals. As an outstanding manager, it is your responsibility to perceive, address and deal with such conflicts - or even better, to avoid them.
Appreciative communication in conflict coaching as a success factor:
Improved communication skills
Increase communication skills through self-reflection, mindfulness and good relationship management.
More efficient collaboration
Easier collaboration through improved understanding of different motives, interests and needs of all parties involved.
lower costs
Significant cost reduction through faster resolution of challenging situations and avoidance of potential terminations.
greater satisfaction
Increase employee satisfaction through smoother interactions.
improved leadership
Increasing one's own competence and effectiveness as a leader through more conscious interaction with colleagues.
APPRECIATIVE COMMUNICATION
Resolve conflicts mindfully
Open, appreciative communication, a genuine interest in the other party, an understanding of the feelings and needs of all those involved in the company, and a shared set of values are ways of dealing with conflicts in a solution-oriented manner. A respectful discussion in which points of view can be clarified can be a first step toward conflict resolution.
MY MISSION
Finding amicable solutions is the goal.
My mission is to accompany executives and managers in success-critical situations and to encourage them to rethink their inner attitude and mindset. The goal is to perceive the counterpart without value or judgment, to listen consciously and to observe one's own feelings in order to then seek dialogue with appreciation and empathy and, in the end, an amicable solution.
WAY AND GOAL
Why do I rely on appreciative communication?
In contrast to classical mediation, it is not just about finding a way that all parties can agree on. Here, another goal is to establish a better relationship between both parties in order to get to the bottom of problems or smoldering conflicts and solve them in a sustainable way.
To achieve this, you will learn communication skills in my coaching that will enable you to express yourself honestly and clearly at eye level and to approach your counterpart respectfully, mindfully and empathically in order to find a solution together.
THE RIGHT TOOL
For whom is conflict coaching suitable?
Conflict coaching is right for you if you bring the willingness to self-reflect on your own values, your own inner attitude and your own behavior. Because that is the basis for solving conflicts and that is exactly where my coaching starts.
The requirements
- Self-reflective
- Ready to solve
- Coachable
Together, we analyze your situation and explore whether the conflict is due to different values, communication that lacks appreciation, or other causes.
You will have the opportunity to do comprehensive value tests as well as work out your motivators, needs and (negative) feelings in relation to others in order to get to the core of the dilemma. Building on this, you will learn how to reach agreement through dialogue. In this way, points of view can be clarified and friction can be reduced.
Through coaching, you will improve your conflict resolution skills and empathy and learn how to react confidently, clearly and appreciatively in challenging and sensitive situations and how to resolve tensions more easily in the future.